We speak to retailers about training regularly; what makes good training and not-so-good training. Ultimately, training involves important teaching elements — ensuring that trainees retain knowledge but also “learn by doing.” Some folks subscribe to the idea that learning by doing is best.
Every register needs a We Card calendar! Not only does the calendar assist frontline employees in calculating the correct age for a legal tobacco or vaping product sale, it also serves as a daily reminder to employees that they need to ask for and check IDs for customers who are Under 27. It serves as a reminder not just visually but by the daily act of removing the page as the days turn.
FDA Commissioner Scott Gottlieb, M.D., issued a statement today, April 24, 2018, indicating, “FDA has been conducting a large-scale, undercover nationwide blitz to crack down” on the illegal sale of e-cigarettes to minors.
Back in November, The We Card Program started getting some inquiries from retailers about federal, state and local legal ages to sell tobacco and vaping products. We thought it would be a good time to reinforce this knowledge.
Your state or local laws regarding the minimum-age to sell tobacco and vaping products supersede the Federal regulation’s (see page 13) minimum-age of 18 years old.
“We Card focuses on training and education. It’s terrific to see 38 Governors show support for We Card Awareness Month. It highlights retailers’ desire to do the right thing to prevent age-restricted products to minors,” said Lyle Beckwith, Senior Vice President, Government Relations for the National Association of Convenience Stores.
That’s why during We Card Awareness Month in September, the national non-profit will focus on frontline employees – the cashiers – where the ultimate responsibility falls on whether or not to properly “card” and deny minors’ attempts to purchase age-restricted products.