Services
(Everything from signage to POS tools)
Equip your store with signage and your people with age-calculation tools and training job-aids. Easy ordering online.
(All training needs in one place)
Three award-winning training courses (Employee, Refresher & Manager) with gaming, role-playing and customer-cashier scenarios. FDA content & state law specific.
(Centralized info for compliance)
Know Federal and State requirements, get state law summaries, state sign info and FDA regulation requirements.
(ID scanning is the preferred tool)
Look at tools powered by We Card or shop for an ID scanner for your POS.
(Sign-up to mystery shop your store)
Our bi-monthly mystery shopping program to check if store employees are "carding" for age-restricted products (tobacco, alcohol & e-cigarettes and vaping products).
eNews
November 2024
Avoiding Customer Confrontations
We all dread a loud, rowdy or combative customer. It could be a minor who’s trying to bully their way into buying a product that’s prohibited. Or maybe someone of age who just doesn’t have their ID on them and is baffled why they’re being carded in the first place. Whatever the case is, tensions are getting high, and while it’s hardly fair, you as a store employee need to know what to do to calm things down.
read full article