Reinforce compliance education among your employees with We Card’s ID CHECK-UP training service. The mystery shopper program offers real-time practice with a We Card Checker, age 21-25, to ensure accurate performance in preventing underage e-cigarette, vaping and tobacco product sales. Users of the training service report improved employee compliance by as much as 40 percent.*
How it Works
Step 1: A We Card Checker enters your store and attempts to purchase an age-restricted product.
Step 2: If your employee properly asks for the Checker’s ID, they pass and receive a GREEN card.
If your employee fails to ask for ID, they fail and the Checker gives them a RED card.
Results of each We Card CHECK-UP visit are emailed to store management teams within 24-hours and are available online via We Card’s secure reporting portal. Historical analysis of store-specific performance is also available within the portal.
Compared to costs associated with failed government-backed stings, each mystery shopper visit is a low-cost tool in helping you prevent unlawful sales of e-cigarette, vaping and tobacco products. When used in tandem with the complete We Card training program, ID CHECK-UPs can help make a big difference in employee performance and your store efforts to prevent underage product sales.
To join the We Card ID CHECK-UP training service or for complete information, visit here or email CustomerService@IDCheck-Up.org. For all other questions, including details about We Card’s initiatives, practices and products, visit wecard.org, or contact us at 1-800-934-3968 / firstname.lastname@example.org.
*Time in Program and Pass/Fail statistics are based upon aggregate data generated through thousands of mystery shopper visits over several years using the same or similar programs as the We Card ID Check-Up program. Results may vary by retailer.